--- title: If something goes wrong order: 90 --- Almost nothing here needs a technical person, and nothing you can do from the keyboard will break the computer. ## The screen is black Move the mouse or press a key. If it stays black, check the television is on and showing this computer. ## A window will not close Click its button on the bar to bring it back, and close it normally. ## The bar has gone Wait a few seconds; it puts itself back. If it does not, switch the computer off at the power button, wait ten seconds, and switch it on again. It comes back to the same screen it always does. ## Something asks for a password Nothing a teacher needs to do asks for a password. If a password box appears, you have reached something you did not mean to — press **Esc** or click **Cancel**, and carry on. ## It is still wrong Tell the office, and say **which room** and **what you were doing when it happened**. That second part is the one that saves everybody time.